Privacy Policy
this privacy statement?
Any person who visits the Website (hereinafter: the "visitor") as well as any person who uses our services (hereinafter: the "customer"), whether to place online advertisements, almost inevitably discloses certain personal data. This personal data constitutes information that allows us to identify you as a natural person, whether we do so or not. You are identifiable as soon as it is possible to create a direct or indirect relationship between one or more personal data and you as a natural person.
The visitor and the customer are hereinafter also collectively referred to as "relevant". We use and process your personal data in accordance with the GDPR and other relevant legal provisions. Any reference to the GDPR in this privacy statement is a reference to the regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation).
Through this privacy statement, each data subject will be informed of the processing activities that elite-fantasia may carry out with their personal data. Elite-fantasia reserves the right to modify this privacy statement at any time. Any substantial changes will be clearly notified to the complainant. We recommend that the data subject consult this document regularly
Our website and its content are protected by intellectual property rights. By "content" we mean the brands, images, logos, animations, texts, etc. present on the site. These intellectual property rights belong to elite-fantasia.
Elite-fantasia grants the User a limited, revocable and non-exclusive license to visit and use the site for personal purposes. Subject to this exemption, the User is not authorized to reproduce, communicate to the public or distribute the site and its content, in whole or in part.
Any User who adds content to the website is solely responsible for respecting the intellectual property rights relating thereto. The User undertakes not to violate the intellectual property rights of third parties. By placing content on the site, the User provides elite-fantasia with a perpetual, royalty-free and transferable license to use, reproduce, process and communicate to third parties this content, to the extent necessary to offer the website and associated services. This license applies to all intellectual property rights concerned.
Elite-fantasia cannot be held responsible for any violation of the aforementioned conditions by the User. Any possible factual or legal consequences of such violations are entirely the responsibility of the User. We therefore once again request your cooperation in notifying us of any possible violations of intellectual property so that we can take appropriate measures. Any violation can be notified to us by email.
2. Who processes your personal data?
Data controller
L'elite-fantasia determines, alone or in cooperation with others, which personal data is collected, as well as the purpose and means of processing this personal data. Therefore, L'elite-fantasia is a "data controller" within the meaning of the GDPR.
L'elite-fantasia has taken appropriate technical and organizational measures to protect the personal data of its visitors and customers. L'elite-fantasia uses various appropriate security technologies and procedures to protect your personal data against unauthorized access, use or disclosure. L'elite-fantasia ensures that the personal data provided is stored securely in a controlled environment.
Subcontractor(s)
L'elite-fantasia uses carefully selected "processors" to process the personal data of visitors and customers. A processor is a natural or legal person who processes personal data at the request of or on behalf of the controller. The processor is obliged to ensure the security and confidentiality of the personal data. The processor always acts in accordance with the instructions of the controller.
L'elite-fantasia uses the following categories of "processors"; companies that we have engaged for administrative, marketing, hosting, communication, analysis or payment purposes.
In order to ensure optimal protection of the personal data of data subjects, L'elite-fantasia has concluded the necessary contractual agreements with the aforementioned data processors to ensure that they apply the same high standards as L'elite-fantasia.
A transfer of personal data to a subcontractor located outside the European Economic Area (EEA) may only take place to countries that have been determined by the Belgian data protection authority as offering the same adequate level of protection or, if this is not the case, to the extent that L'elite-fantasia has concluded the necessary contractual agreements with this subcontractor, taking into account the standard provisions imposed by the Belgian data protection authority.
On what legal basis is your personal data processed?
In accordance with the GDPR, we process personal data on the following legal bases:
- Based on the performance of the contract as agreed with the customer, or the exercise of pre-contractual measures taken at the request of the complainant; or
- Based on compliance with legal or regulatory provisions relating to the management of the contractual relationship with the customer, in particular invoicing; or
- Based on our legitimate interest in responding to visitor and customer requests for information; or
- Based on our explicit consent to send promotional offers (direct marketing) to customers and visitors.
What personal data is processed?
L'elite-fantasia undertakes to collect and process only personal data that is relevant and necessary for the purposes for which it is processed.
The amount and nature of the personal data that L'elite-fantasia collects about you depends on your use of the website and/or our services. The collection of personal data by L'elite-fantasia is even more important as the use of our website and services develops. In general:
- Customers who place ads:
- Personal identification data (name, first name, address, login details);
- Contact details (telephone number and email address);
- Financial identification data (bank details);
- (Special) personal data (gender, age, date and place of birth, nationality, photos, physical characteristics);
This personal data is collected when the customer places an advertisement on our website.
- Visitors:
- Personal identification data (name, first name, login details);
- Contact details (email address);
- Electronic identification data (cookies, IP address);
This personal data is collected when you visit our website and in particular when you complete and submit our contact form and subscribe to our newsletter.
For what purposes will your personal data be used?
The processing of your personal data is essential for the proper functioning of the website and the services connected to it. The collection of personal data is even more extensive as the complainant makes more intensive use of our website and services.
The processing will only take place for the following specific purposes:
- Customers:
- Customer management: customer administration, assistance and complaints monitoring.
- Visitors:
- Respond to requests for information via the website contact form;
- Sending our newsletter
In addition, the personal data of the data subject may also be used for the following purposes:
- Dispute management.
- Protection against fraud and crimes.
In addition, we use cookies to recognize (the IP address of) visitors and offer them a personal user experience, to remember their technical choices and to detect and correct any errors on the website. Please refer to our cookie policy for more information on how we use cookies.
When you visit the website, certain data is collected for statistical purposes. This data is necessary to optimize the use of our website. This data is: the presumed place of consultation, the time and day of consultation, the pages visited, etc. In order to best protect your privacy, this data is always anonymized.
The person concerned always provides L'elite-fantasia with the personal data and can therefore exercise a certain amount of control. L'elite-fantasia reserves the right to suspend or cancel certain operations if the required personal data is missing, incorrect or incomplete.
Who receives your personal data?
Your personal data will only be processed for use within L'elite-fantasia. Your personal data will not be sold, transmitted or communicated to third parties, unless you have given us your explicit consent or if the transfer is necessary for the performance of the contract or is required by law.
We may disclose our customers' personal data where this is necessary to comply with a legal obligation to which we are subject, or to protect your vital interests or those of another natural person.
How long do we keep your personal data?
Your personal data will be kept for as long as necessary to pursue the objectives set. They will be deleted from our database when they are no longer necessary for the achievement of these objectives or if the person concerned validly exercises his or her right to delete the personal data.
What are your rights?
Your personal data will always be processed for legitimate purposes as set out in the article. They are collected and processed in an appropriate, relevant and proportionate manner, and are only kept for as long as necessary to achieve the intended purposes.
Right of inspection
If you can prove your identity, you acquire the right to obtain information about the processing of your personal data. Thus, you have the right to access the purposes of the processing, the categories of personal data, the categories of recipients to whom the personal data are sent, the criteria that determine the duration of data storage and the rights you can exercise with regard to your personal data.
Right to rectify personal data
Inaccurate or incomplete information may be corrected. It is primarily the user's responsibility to make the necessary changes to their "user profile". You may also contact us for a modification request.
Right to delete your personal data
You also have the right to obtain the deletion of your personal data in the following cases:
- Your personal data is no longer necessary for the intended purpose;
- You revoke your consent to the processing of your personal data and there is no other legal basis for the processing of your personal data;
- You have legitimately objected to the processing of your personal data;
- Your personal data is processed unlawfully;
- Your personal data must be deleted on the basis of a legal obligation.
The deletion of personal data is mainly related to visibility; it is possible that deleted personal data remains stored temporarily.
Right to limit processing
In certain cases, you have the right to request restrictions on the processing of your personal data. This is certainly the case in the event of a dispute concerning the accuracy of the personal data, if these data are necessary in the context of legal proceedings or for the time necessary for L'elite-fantasia to determine that you can validly exercise your right of deletion.
Right to object
You have the right to object at any time to the processing of your personal data for “direct marketing”, profiling or for purposes arising from the legitimate interests of the data controller. Elite-fantasia will cease to process your personal data unless it can demonstrate compelling legal grounds for processing your personal data that override your right to object.
Right to data portability
You have the right to obtain the personal data provided to L'elite-fantasia in a structured, common and machine-readable format. Furthermore, you have the right to transfer these personal data to another controller, unless this is technically impossible.
Right to revoke your consent
You have the right to withdraw your consent at any time, for example if you gave it as a visitor for direct marketing purposes.
How can you exercise your rights?
If you wish to exercise your rights, you must send a written request and proof of identity by registered letter to L'elite-fantasia, or by e-mail. We will respond to you as soon as possible, no later than one (1) month after receipt of your request.
Possibility to file a complaint
If you have any comments or complaints about the way we process your personal data, please let us know in the first instance. This way, we can reach an amicable solution in mutual consultation.
If, after this notification, you are still not satisfied with the processing of your personal data by L'elite-fantasia, you have the right to lodge a complaint with the competent supervisory authority.
© 2020 deJuristen IT law, intellectual property, privacy & e-compliance (https://ictrecht.be). The information provided is legally protected by copyright, so it may not be reproduced or communicated without the prior written permission of deJuristen (